In this forecast issue, 55 of New Jersey’s top business leaders offer their predictions for 2024.
Max Crane, Sills Cummis’ Managing Partner, had this to say:
“While artificial intelligence (AI) will continue to be looked at in a variety of ways to better serve clients more efficiently in 2024, providing an excellent client-centric approach and meeting each client’s business goals and expectations cannot be understated in the new year. With a significant percentage of clients experiencing increased job demands, clients have increased expectations from their legal service providers and are also looking for increased value. Expectations and value are defined differently by each client so it will continue to be imperative to customize your team’s approach for each client based on their needs and goals.”